Release Notes 5.0.5 (28/10/2026)

Exchange Summary Page — Cleaner Product Display

What’s Changed:

On the return confirmation screen, the products in an exchange are now displayed in a single, cleaner card. The item you are sending back appears at the top, and the item you will receive appears directly below it — making it much easier to confirm at a glance that you are exchanging the right product for the right replacement. Previously, these were shown as two separate blocks which could be confusing.

Failed Refunds Are Now Easy to Find and Fix

What’s Changed:

When a refund fails, iF Platform now shows the exact reason clearly on the return record — no more searching through tooltips or opening a support ticket to understand what went wrong. A notification banner appears across the platform whenever there are unresolved failed refunds, and a new filter lets teams find them instantly. For eligible cases, the failed refund can be cancelled and retried directly from the platform, without any manual intervention from the technical team.

Email Language Selector — Easier to Manage

What’s Changed:

In the Personalized Emails section of iF Platform, the language tabs have been replaced with a searchable selector. You can now search by language name, country, or language code to quickly find the locale you want to edit. Each language also shows a status badge — letting you see at a glance which translations are reviewed, which were generated by AI and still need checking, and which are incomplete or outdated. This makes managing email translations across many languages much faster and clearer.

Address Info Box on the Shipping Method Step

What’s Changed:

An informational message can now be displayed on the shipping method step of the returns portal, clearly explaining to customers that their address will be used as both the origin for their return and the delivery address for any exchange. Customers are also reminded that they can update the address if needed. This reduces confusion and support contacts from customers who are unsure which address is being used.