Release Notes 1.2
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      Release Notes 1.2.0 (15/01/2025)

      Release Date: 15/01/2025

      Tracking page

      A real-time visibility into the return journey, setting clear expectations, and reducing customer service overhead.

      How does it work?

      Once a customer confirms a return order a confirmation page appears with “Track Your Return” button.

       

      Clicking on the “Track Your Return” button will move a customer to the next page where he/she can find a detailed information regarding the Return Order.

       

      Here are details a customer can see:

      1. Shipping Details

      - From this panel a customer can also download a shipping label.

      1. Return Details

      2. Resolution Details

       
       

       

      A customer can also acceses to Order Tracking from email by clicking on the “Track Your Order” button