Return Portal Configurations
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      Configuration for FAQ connection

      A configuration that offers 3 different models. To configure one of the models please contact support center

      Here are the 3 models merchants can select: 

      • Mailto: We display a message and add a link that is mailto:{mailShop}

      • Merchant Contact Site: for the contact merchant site we will include a link that redirects and opens in a NEW PAGE, the contact link of their website

      • iF Support. Includes FAQ page -> https://help.ifreturns.com/en/faq

       

      The default mode by store will be: Merchant Contact Site, where by default we include the same link as the “return policy” link.