Frequently Asked Questions

Find the answers to your questions.

• If there is an exchange, should the customer be able to keep the discount (e.g. a code for “new customers”)?
• Specific products in exchanges (e.g., collections)
• How do we do to retain stock when doing a traditional exchange (not instant Exchange)?
• How does the connection to Global-e work since 80% is international and is managed by Global-e?