Reserve stock in Shopify (Exchange orders -> Only for Shopify)

It is important to know that this feature is available only for Shopify and Shopify_V2

How to access it?  

• Go to Refund Methods -> Exchange -> Find Reserve stock until exchange order is created. 
• Merchants can:

  • Enable / disable stock reservation

  • Select the amount of time for the stock to be reserved

How does the Stock Reservation work? 

• When a customer create an exchange order: 
  • iF platform checks if Stock Reservation is activated or not 
    • Disactivated -> keeps with the standard process. 
    • Activated:
      • Calculate date and time for stock reservation
      • Create Draft Order 
      • Save Draft Order ID 
• This is how Stock Reservation will be displayed on the Shopify. 

• If date has passed: stock won’t be reserved any longer, nevertheless, order can be placed anyway if the exchange is triggered

• If date hasn't passed: then the stock will be reserved until the new exchange order is placed
• If customers need to complete a payment from ecommerce platform
  • iF will send a payment link
  • After payment is proceeded a real order will be created
• If customers don't need to complete a payment from ecommerce platform
  • A real order will be created

New updates: 

• When a stock reservation fails a merchant will see a notification modal on Return Control panel. 
  • You can not approve and "refund&close" item 

• If a stock item is available the status will change 
  • You can approve the item 
  • You can "Refund&Close"

• In case the stock is reserved correctly merchants will see the following: 
  • Items reserved until {date}
  • Stock reservation draft order Shopify ID 

• Once a merchants approves the item it will update to the following view
  
  • "Items Reserved Until..." disappears. 
  • Shopify draft order creates a real order that merchants can see on Shopify