This configuration helps merchants determine when and at what stage of return process they want to refund.
Exists the following stages of Refund:
- Refund at iF's Backoffice
- Refund at order creation
- Refund at shippig completed
- Refund at shipping in progress
- Refund manually at Ecommerce
Go to the Settings -> Rules page and then click on "+ Add Rule" button.
Once you put Rule name, Description and Condition go to the "Set Actions" part.
On the "Set Actions" part click on the "+Add Action" button
On the following widget select "Refunds" and click on the "Next step" button
After that, select "Change trigger of Refund Method" and click on "Confirm"
Select the method and the trigger.
Now go to the top of the page and save changes
Basically customers will not see any changes. It is available only for merchants on the platform.