Refunds / Turn off a refund method

Like with Shipping, this configuration allows merchants Turn Off a Refund Method based on the conditions

 

Go to the Settings -> Rules page and then click on "+ Add Rule" button.

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Once you put Rule name, Description and Condition go to the "Set Actions" part.


 

On the "Set Actions" part click on the "+Add Action" button 

On the following widget select "Refunds" and click on the "Next step" button

Next select "Turn off a refund method" and click on "Confirm"

 

In the Dropdown menu you will see 4 options to turn off. Select any of them. 

You can select only one option

 

As you may know there are 4 exchange categories 

  • Exchange for another variant
  • Exchange for another product of higher price
  • Exchange for another product of same price
  • Exchange for another product of lower price

Here you can select one or multiple categories

Let's select all 4 and see what happens.

To see other options you need to put a letter or a start typing in the field. 

This is how it looks after we selected all options


Now go to the top of the page and save changes


 

This is how It looked before applying changes

 

And this is how It looks after applying all changes