Allow modify return windows for specific orders on iF platform
Ability to let customers enter the order and create a return for expired orders
How it works?
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Go to “Return Policies"
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On "Return Policies" page in case you have more than 1 shop please select the shop you want to modify an order
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Scroll down and find “Exception order return deadline” section
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Here you can put any order that has expired deadline
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Enter the order number in the field and press ENTER on your keyboard to add the order
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You can add 2 or more orders
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You can also delete the orders
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Click “SAVE” button to apply to changes
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Go to iF portal and enter the order
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The system will not consider the expiration and a customer can easily enter the order
- Below you can find a video example of how to configure the orders
Allow access on Salesforce Commerce Cloud registered users on the guess user flow
- Registered users can now access to order using iF portal.
- The system will recognize the clients credentials and will let to enter the order
