- Knowledge Center
- Returns Management
- Day to Day Operations
Manage Label Issues
A new page in the Transportation page to see all label that produced errors
- Go to Transportation -> Label Issues
- You will see two tabs:
- Error creating label
- Manual label
Error creating label
- You can search orders by name, shop ,email
- You can filter order by
- Origin Country -> it is possible to select multiple origin countries.
- Destination Country
- Carrier Code
- Date of creation
- By clicking on the arrow icon you will see the error of label creation
- You can reprocess the order
- Or dismiss it
Manual label
- Same as with Error creating label you can filter and search orders
- You can mark label as sent if the issue is solved