Manage Label Issues

 

A new page in the Transportation page to see all label that produced errors

  • Go to Transportation -> Label Issues

  • You will see two tabs: 
    • Error creating label
    • Manual label 

Error creating label

  • You can search orders by name, shop ,email 

  • You can filter order by 
    • Origin Country -> it is possible to select multiple origin countries. 
    • Destination Country
    • Carrier Code
    • Date of creation

 

  • By clicking on the arrow icon you will see the error of label creation 

  • You can reprocess the order 

  • Or dismiss it 

Manual label

  • Same as with Error creating label you can filter and search orders 

  • You can mark label as sent if the issue is solved