In this article we are going to show you how to set up a rule based on the country
Before creating a Rule we suggest you to check the Return Method and see what options you have
Check what available carrier you have, their service and price.
Note that Carrier will alsways work on Rules setting whether they are Route Enabled or Disabled
Steps to set up the Rule:
Go to the Settings -> Rules page and then click on "+ Add Rule" button.
1. Put the Rule Name and Description
2. Click on the "+ Add Conditions" then select "Country of Origin" and click on "Confirm" button.
Country of Origin means from where the Request Order was created
Select country you want to customize and turn off the Postal Codes Option
3. On the "Set Actions" part click on the "+Add Action" button
Select:
"Shipping" and click on "Next Step" button
Select "Configure return method" then click on "Confirm" button.
On the showed fields put the following info:
1. Select a carrier you want to modify
2. Select the price ( note: the price is set up in Euro )
3. Select the affected Return method
4. Select a carrier service
Go to the top of the page and click on "Save Changes"
This is what your customers will see when they submit a return request