A cross-border return refers to the process of returning goods that were purchased from a retailer or seller in one country to another country, typically the buyer's location. This is common in international e-commerce transactions, where consumers shop across national borders and may need to return items for various reasons, such as receiving the wrong product, a defective item, or dissatisfaction with the purchase.
At IF Returns we offer 2 options of Cross Border Return
- Manual: Manualy configure invoice, paperwork and send the label
- Automatic: the label is created automatically via API. We suppor the following Carrier at the moment:
- DHL Express
- Global-e