- Knowledge Center
- Returns Management
- Return Methods
Return Methods -> Pick-up via Phone
A new option within the pick-up return method that displays a different return method for pick-up
To activate the option merchants need to contact Support Center
- Once customers select the option they will have to call to the carrier center to schedule a pick-up.
- The carrier's phone number will be send via email.
- This is an example of how the "Pick-up via phone call" would look like: