Release Notes 2.3
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      Release Notes 2.3.3 (12/11/2025)

      Text customization for return methods on iF portal

      • Merchants are now allowed to change text in return methods page in XR4

      To be able to change the text merchants need contact customer support team

      • This is what you can customize: 
        • Title
        • Description
        • Location Link 

      New variable in Personalized mails

      A new variable called: manufacturerSupportUrl

      • The variable is not available by default on the list of variables in personalized emails.

      To make the variable work you need:

      1. Go to Shopify

      2. Find an article you want to assign tag

      3. Write in the following format:

        1. ManufacturerSupportURL:: (URL you want to put)

      Example:

      ManufacturerSupportURL::google.com

       

      4. After you add a tag go to Personalized emails on iF platform

      5. Select the template where you want to put variable

      6. Insert the variable:  manufacturerSupportUrl

      7. Click on the save button

      • When a customer creates a return order and email with variable will be sent

       
       

      • If an order contains 2 articles the variable will show 2 tags in case there are tags for each article

       

      QR / Label code Inpost

      • Merchant now can configure to send label or QR code when customers select Inpost carrier

      It is possible to sent QR or label in the following conditions:

      Origin of order is one of ES, PT, FR, BE, NL, or LUX and destination is ES

      If the order does NOT come from: ES, PT, FR, BE, NL, or LUX we will only send the regular shipping label, not the QR code

       

      Contact customer support to configure this option!