Order eligibility / Block the whole order

Prevent access to initiate a return for certain orders based on conditions.

This is what customers see when the Entire order is blocked: ⬇️

How to set up the rule?

  • Go to the Settings -> Rules page and then click on "+ Add Rule" button.

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Once you put Rule name, Description and Condition go to the "Set Actions" part.

 

  • On the "Set Actions" part click on the "+Add Action" button 

 

  • Click on "Order eligibility"
  • Select "Block the whole order" 
  • Click on "Confirm" button

 

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