---
title: Line item eligibility / Block specific line items
description: Restrict specific items in an order from being returned.
---
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# Line item eligibility / Block specific line items
## Restrict specific items in an order from being returned.
#### **Block Specific Items:**
When specific items are blocked customers will see a tag named **“Non-refundable product”** ⬇️
Go to the *Settings* -\> **Rules** page and then click on **"+ Add Rule"** button.
Once you put Rule name, Description and Condition go to the **"Set Actions"** part.
On the **"Set Actions"** part click on the **"+Add Action"** button
- Click on the Line Item Eligibility
- Select "Block specific line items"
- Click on "Confirm"
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